shipping and returns

Shipping costs are shown at checkout before you pay. 

Orders are dispatched within 5 - 10 working days. You will receive an email with tracking details when your order leaves our warehouse.

Returns and Exchanges

You have 14 calendar days from the date of delivery to request a return or exchange through hello@somoskoko.com. 

Once you have requested a return, you have 10 days to send the package. If it is not sent within this period, the transaction will be cancelled.

Return shipping costs are equivalent to our standard shipping rates. These costs will be deducted from your total refund. Please note that the original shipping costs are non-refundable.

We do not accept items that have been washed, worn, or handled beyond basic inspection. All sales in the Archive section are final; no exchanges or returns are allowed.

If you have received a defective item, please contact us via hello@somoskoko.com. Select the item you wish to return and indicate the specific reason; this will allow our team to contact you to resolve the issue.